Terms and Conditions

Terms and Conditions apply to all website sales between Blue Sky Engineering Australia and its customers.

Introduction

These terms and conditions govern the use of our website; by using our website, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, do not use our website.

Content

Whilst we endeavour to publish correct information on our website at all times, mistakes, errors and omissions may occur. Blue Sky Engineering Australia takes no responsibility for any direct or indirect loss or damage resulting from information published on this site.

Pricing

Prices shown on this website are in Australian dollars and include GST. We reserve the right to change or alter any prices at any time and for any reason.

Payment

Blue Sky Engineering Australia requests full payment for any online order prior to shipment. Payment can be made via a secure page using an SSL certificate with 128 bit encryption.

Shipping and Delivery Charges

Cost of delivery will be offered during the order process. If necessary we will communicate via email to discuss the options before processing your order.

Refunds/returns

Customers have the right to return any good deemed faulty. The following conditions apply to returned items:

  • where goods are being returned due to a fault, they must be in original condition
  • proof of purchase must be provided
  • where return is due to a fault, the customer must contact Blue Sky Engineering Australia within fourteen days of receiving the product
  • we do not accept returns on custom-made and bespoke ordered parts
  • freight costs on returned items are still chargeable to the customer and the customer shall also pay any freight costs in order to return the goods to Blue Sky Engineering.

Exchanges

If the product is faulty or not suitable you may exchange it for the same product or something more suitable providing:

  • the goods exchanged are to the same value or less as the product that was originally purchased
  • the goods deemed unsuitable are in original condition and not opened or damaged in any way

Warranty

Goods are warranted free from defective workmanship and material provided that the goods are unmodified in any way and are used for the purpose intended by the manufacturer. The warranty covers replacement or repair of the product itself.

Parts used for racing or competition are warranted against manufacturers' defects only. They are not warranted for wear or breakage under any circumstance.

PRIVACY

Personal Information

Through normal business Blue Sky Engineering Australia may collect customer information including contact and delivery details, purchase history, credit card details and other relevant information. This information will remain confidential and will be held securely. It will not be disclosed to any third party without written consent of the owner except in cases where the information is necessary to carry out the transaction entered into by the customer.

Customer Consent

Customers who do not wish to have any personal information collected and used for any other purpose other than that required to complete the transaction will need to notify us in writing prior to any purchase.

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